// The Biznuity Difference

Join Our Team

These past 25+ years have been simply amazing. We have built a team, a culture, a national footprint and a reputation in the market. Our goal is to revolutionize the data security industry, and while we have much to accomplish, our continued progress is promising.

It’s essential that we find candidates who are team players, detail oriented, and approach their work with optimism and curiosity. Together, we are creating a brand that is unique in the marketplace, relevant to our customers, and true to the origins of our company.

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Channel Friendly

Biznuity only partners with dedicated IT departments, IT consultants, Managed Service Providers (MSP), or Value Added Resellers (VAR).

Complete Coverage

We can provide all the hardware required utilizing Hardware as a Service (HaaS).

Fast Support

When a restoration is needed, our support team is ready to assist or even perform the restoration through bizRestore™ or remote access.

Affordable

Pay as you go, month to month. Cancel any time without penalty.

IT Continuity

Post disaster, replacement servers can be shipped from Biznuity’s HQ with the latest saved cloud image from the protected server. Utilizing bizRestore™, downtime is minimized and infrastructure is restored.

Experience

Disaster Recovery is what we do. Our practice in the field and proven track record gives us the expertise to provide the fastest complete recovery.

Support Technician

Join our team of experienced and talented support technicians! Specific Responsibilities
  • Provides first level contact and convey resolutions to customer issues
  • Properly escalates unresolved queries to the next level of support
  • Tracks, routes and redirects problems to correct resources
  • Updates customer data and produces activity reports
  • Walks customers through problem solving process
  • Follows up with customers, provide feedback and see problems through to resolution
  • Utilizes excellent customer service skills and exceed customers’ expectations
  • Ensures proper recording, documentation and closure
  • Recommends procedure modifications or improvements
Education & Experience
  • Associates degree in Information Technology, Computer Science or equivalent
  • 3+ years’ practical experience
  • Good communication skills
  • Working knowledge of help desk software, databases and remote control
  • Strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills

Submit Your Resume

If you think you possess the problem solving, communication, and technical skills to assist our customers, we’d love to hear from you!